Shipping & returns

Shipping Policy

We offer the following shipping options for your convenience:

  • Standard Shipping: 4-7 business days
  • Express Shipping: 3-5 business days

Shipping Rates

Free Shipping to Canada & the U.S.
International Shipping: $9.99 (Free on orders over $100)

Processing and shipping times may vary depending on the items you've ordered and the shipping method selected. An estimated delivery timeline will be provided at checkout.

If you need to update your shipping address after placing an order, please contact us as soon as possible at info@valettaeyewear.com. We’ll do our best to accommodate your request, but changes depend on the shipping stage and carrier policies.

Customs & Duties

For international orders, customers are responsible for any applicable customs duties, taxes, or import fees. These charges vary by country, so we recommend checking with your local customs office for more details before placing your order. Valetta Eyewear is not responsible for any delays or additional costs due to customs processing.

Returns & Exchanges

We want you to love your purchase! If you're not completely satisfied, we accept returns and exchanges within 14 days of receiving your order.

To be eligible for a return or exchange, items must:
✔ Be in their original condition
✔ Be unused and unworn
✔ Include all original tags and packaging

To initiate a return or exchange, please email us at info@valettaeyewear.com. Once approved, we’ll provide further instructions on how to proceed.

For any questions, feel free to reach out—we’re happy to help!